Our Customers Say It Best

We love working with our customers! Luckily, they seem to like us, too. Here are comments from some of our customers:

Big City is an amazing vendor. I use them for everything—brochures, presentation folders, business cards—you name it. Karen is extremely knowledgeable about the printing and design industry and works with great integrity.

Lateefah Simon, Executive Director
Lawyers' Committee for Civil Rights

Big City is big where it counts—great responsive service and rock bottom prices. I am treated like my business is important and I appreciate their first hand knowledge of my printing needs.

Lance Littlejohn, CFO
West Coast Novelty

My agency needed a promotional piece that was going to be seen by senior marketers at brands like McDonald's, Pepsi and Dreamworks. Of course we waited until the last minute to get it done. Big City came through. They were fast, they were flexible, they were affordable and the piece they produced was beautiful. I would not hesitate for one fraction of a second to recommend them.

Adam Kleinberg
Traction Corporation

For almost twenty years, my firm has received no better service from any vendor partner. Big City rocks!

Lyn Wilkinson
Wilkinson Design & Construction

Karen was awesome in helping to design and produce my business cards. As the owner I know she was very committed to ensuring that the whole process and final cards were up to high standards. Karen is great to work with and I would recommend her to anyone considering the production of any printing and design needs.

Richard Lorenzo
Lorenzo Photography

Big City Design & Print feels like an extension of our own firm. When we need printing or creative ideas, I can always count on reliable, affordable, and prompt service from really positive and upbeat professionals.

Lynn Mailliard
Hodge Partners

One of the best things about Big City is the way they save me time — they make sure that my files and layouts are correct for the printer and, in the rare cases that the printer makes a mistake, they get it sorted out for me so I don't have to spend time arguing with the printer. Invaluable.

Alan Beatts
Borderlands Books

Karen has always taken great care of us, finding the right product and delivering it on time and on budget. When I need to reprint or reorder an item, they have all the information at hand.

Cindy Sandoval
Antonio Sandoval Painting

Big City Design & Print is by far, the best printing service I've ever used for my business! I currently get all my documents and designs printed there. They provide high quality work, fast delivery, and wonderful customer service. If you want your business to grow, this is definately the place to go!

Oliver Chu, OMD, LAc
Menhong Clinic

What a nice experience it's been doing business with Big City all these years. They are always friendly and willing to help with any form we might need. They are very knowledgeable about paper and paper products and help you find what is needed. Their pricing is very competitive. They do a lot of work for us and we look forward to doing business with them in the future. Thanks, Big City.

Judy Foster
Pellegrini Family Wines

Big City has always been wonderfully responsive to our requests. They were able to find a Union shop to run our jobs on recycled stock & soy based ink and still saved us a significant amount of money and time over our former supplier!

Mark Shaw
California League of Conservation Voters

Thanks for all your help with our many recent projects. It seems that is really rare these days when you can hand something off to someone and know it will be done correctly and when promised.

Lance King
Fixed Rate Properties, Inc.

We switched all of our printing and complex mailing jobs over to Big City Design & Print because we get both the best price and the best customer service. They are fast, responsive, and go the extra mile to help us find the best solutions to our various challenges. Their designer is terrific, and on top of all that, they are just wonderful people to work with.

Cecilie Surasky, Director of Communications
Jewish Voice for Peace

Karen from Big City has partnered with San Francisco Veterinary Specialists for over 12 years. In addition to designing and printing business forms, Big City helped develop our graphic standard and served as an advisor for furniture acquisition and workstation design. It is rare to find a company with the diligence and service commitment of Big City.

Carl Ware, Hospital Director
San Francisco Veterinary Specialists

Big City takes customer service to a new level. Their design department created our company logo. We rely on their expertise and knowledge to handle all our printing needs, and also to provide us with promotional items that bring in new clients.

Ron Rowhani, Partner
Electric Power On, Inc.

The one thing that stands out in my mind in working with Karen @ Big City is her ability to think of the customer first, and provide excellent service. Several times, I have called to place "rush" orders and she has gone out of her way to make sure that all of our needs are met in a timely manner. It is a pleasure to do business with you.

Gloria Guidos
Light Soda on Tap

Not only does Big City offer quality products, but their customer service is the best. Many times Karen Boudreaux has worked wonders to help our business get exactly what we need, when we need it.

Roxanna Walker, Executive Assistant
Congregation Sherith Israel

What impresses me most about Big City is their superlative customer service. I've been working with them for several years, and whenever a problem arises, they always manage to resolve it quickly and with minimal hassle to me or my agency. I wish other vendors gave their clients the same consideration.

Patrick Hoctel, Executive Assistant
San Francisco IHSS Public Authority

My experiences with Big City have been stellar from the very beginning. They have done all my design and print work. And there have been occasions when I needed something fast, so fast that I was embarrassed about it. It was not due to lack of planning on my part, it was just unexpected opportunity. And, amazingly Geoff pulled off a perfect design and Karen executed the design, and all in time for my needs!! I literally email them with description of my needs, and every time, the design they offer is either right on the button or requires only tiny tweaks. It might be possible to buy my business printing needs cheaper on the internet, but not with the level of service and professional skills that I get through these people. I truly find that as a total package, doing business here is the best deal in town!

Dr. Ella Woods
Veterinary Acupuncture & Herbal Medicine

Above and beyond. Big City Design and Print has provided our company with quality design, attentive service, and has met our every delivery requirement at a competitive price.

Carolee Kaplan
Presidio Financial Partners

Doing business with Big City is always a pleasure. Karen's attention to detail and concern for customer service has always made it easy to work with her.

Greg Gordon
Pyramind Sound

Thank you for creating our fabulous business cards! We have had so many compliments on them when we pass them out, which was exactly our intention when we first met. Although we had a basic direction, your suggestions were invaluable. Your commitment to achieving our goal is greatly appreciated. We look forward to working with you again in the future.

Michael and Laura Tust
Tust Studio

For many years we did a large and diverse volume of print work with Big City. When we moved to Napa in 2002, we tried a local printer and it only took a couple of jobs for us to realize that we were far better served by Big City. Great customer service, extensive experience in print and graphic design, and competitive pricing — what's not to love?

Ken Frank, Purchasing Manager
ProLab Orthotics

We have loved working with Big City over the years. They pay such attention to detail... and provide a quick turn-around. Plus, they are such nice people... particularly in tough economic times, it is great to work with people who make sure you have quality products that help maintain your business.

Dee Dee Shaughnessy
JE Talent, LLC

Our company has been thoroughly satisfied with the quality of Big City Design & Print's customer service. They never fail to meet their proposed deadlines, and their office staff is consistently courteous and helpful. We look forward to continue working with them in the new year.

Richard Springer, President
Jack Trux

Working with Karen has been a big help for our company! Big City Design and Print is very professional and fast with their service! Looking forward to working more with Big City Design and Print.

Lydia Martinez, Sales and Marketing Coordinator
Ramsell Holding Corporation

Big City has been able to keep us in forms for the last 20 years with competitive prices and excellent service. Thank you for always knowing exactly what I need.

Tessy Alarcon-Poore
Marinelli Shellfish

Karen at Big City is 'The Best'! We have always received top notch service and are totally confident in the products. We always rest assured because of their accuracy and timely processing of our orders.

Japanese Community Youth Center

Karen is our hero. Late on a Friday afternoon, she went through monumental efforts to track down our order and put a rush on it so that we could receive our payroll checks for a Tuesday morning processing. Thanks so much!

Japanese Community Youth Center

I have been using Big City for years. Karen is always finding me the best product for the best price and I know I can depend on her to get my orders to me in a timely manner.

Cindy Kim
City of Sausalito, Finance Dept.

Big City Design and Print does excellent work in printing our brochures! They are reliable and reasonable!

Angela Auyong, Executive Assistant
Office of the San Francisco Public Defender

We've been using Big City for all of our printing needs for over 10 years. Karen and Geoff always deliver! Great design, quality, and service.

Terri Brown
Hoff Productions

Reliable and helpful resource for the printing needs of our company.

Andrew Klinman
Channel Performance

Big City Design & Print has always been responsive and prompt with the production and design for my Company's needs. We have done everything with them from Cards, Flyers, Letterheads, Reports, Vinyl banners, and Product Inserts. Everything was done well, and, if needed changes were done quickly. I checked pricing on all sorts of operations (like Kinko's and Office Depot); Big City had them all beat on the pricing for printed material and design per/hour costs. I gladly recommend them.

Eric Hagerman, President
Emergency Systems Inc.
10+ year client

I've gone to Karen for all my printing needs for the last four projects I've done. She's great. Big City is great. I love working with them.

Peter Glikshtern

Thanks Karen for the service and fair pricing from Big City. I know we are a small and infrequent account so the help with our design and questions was all the more appreciated.

Larry Virzi
Due Torri Coffee Roasting

We have had the pleasure of working with BIG CITY for over ten years and have been extremely satisfied with the quality of their work. Big City is not only highly reputable and professional but goes out of their way to deliver the best service in town. The staff operates business with a sense of urgency to all work orders and this sets Big City apart from other printing companies. We have relied on BIG CITY for advice on some work orders and they have provided great results because they are experts in their field. Big City delivers - we have never been disappointed.

Rosalia Hinojosa, Administrator
Bay West Family Healthcare

I was very impressed with Big City's professionalism and quick turnaround. They have handled both my stationery and T-shirt needs in the past, and I found their prices reasonable and their sales staff very knowledgable.

Rick Bruce
Bruce Construction

When I started working at the CPA firm of Delagnes, Mitchell and Linder, LLP more than ten years ago, the firm was already using Big City Design & Print long before I arrived. They have provided us with excellent service for all our business needs (billing and other envelopes, business cards, and many other printed materials that we use throughout the year). Their response to our needs is impeccable as well as their follow-up on our satisfaction.

As a tax preparation firm, we require printed materials by the thousands every year. During our last tax season I placed an emergency order for a particular printed item and Big City Design & Print saved the day, and saved it quickly! I will never forget that. I could not even imagine using any other company for our printing needs.

Thank you Big City Design & Print for many, many years of excellent service!

Vicky Golub, Administrative/Accounts Receivable
Delagnes, Mitchell & Linder, LLP

Karen and the folks at Big City are amazing, and more amazing. Repeatedly, they have stepped up to the plate for us at the last minute and responded with professionalism and high quality work at the best cost around. We will keep going back for more.

Gregory W. Edwards, EdD Executive Director
Flowers Heritage Foundation

Black Bag Advertising has been relying on Big City Design & Print for all of their print communications since 2004 and we are always pleased with the timeliness, quality and customer service. They operate like a family run business.

Eric Yang
Black Bag Advertising

Working with Karen and Geoff at Big City is always a pleasure. They go above and beyond - whether it's rushing a project through for us, finding excellent printing prices, troubleshooting some unexpected issue, or just being kind and easy to communicate with. Big City consistently delivers excellent printing and design work - top-notch!

Charlotte Graeber, PR Consultant
San Francisco Veterinary Specialists

Big City provides the best quality with the reasonable price. It has been a great pleasure working with Karen over past 10 years. She is very knowledgeable and helpful. Thanks Karen!

San Francisco Zoo

Big City is a full service shop. I've worked with Karen on a number of projects... she has saved my a__ a number of times. Big City is a full service shop offering professional design, advice on everything from layout, paper choices, quick turn around. I depend on Karen's expertise and her attention to detail and of course their reasonable costs. Especially now, when everyone's budget is being slashed, Big City makes it possible to continue to print, educate, raise money and continue to get our name out there. Thank you Karen.

Rachel Pfeffer
Interim Executive Director Consultant to many non-profits in the Bay Area

I can always count on the ordering process to be pleasant and personable with Big City. Their staff is knowledgeable and always a charm to work with. Even after 10 years, they have consistently maintained their high standards on all of our design and printing needs. Working with Big City is structurally sound for our business!

Bernard Wong
SOHA Engineers

Big City is the BEST to work with! We've been working with them for over 9 years and you just can't beat their service.

Laurie A Pirini
Warm Solutions, Inc.

We've always been a strong customer service based company and we value that in our vendors too. So, when I started working with Big City Design & Print back in 2001, I was very impressed by their friendly service, competitive pricing and speedy turnaround. Through the years, our business relationship has only grown and I trust Karen to take care of the majority of our printing needs. I can always rely on Big City... they always come through for me!

Alicia Lew-Russell
Monticelli Painting and Decorating, Inc.

Big City has been nothing but a pleasure to work with. Everything from large volume orders to getting a last minute emergency order filled and shipped, they can handle it and the quality is never compromised.

Steve, Community Manager

Big City Design was recommended to our organization. All the projects they have completed for us have been of the highest quality and exceeded expectations while also being affordable for our start up. I will continue to keep Big City on my short list.

Gayle Uchida
San Francisco Village

I've used Big City for 8 years and they've always exceeded my expectations. Further, without prompting, they always come up with ways to improve what we're doing. I would recommend them without hesitation for printing and/or web design.

Cathy Palmateer
Meeting Resource Group LLC

Big City Design and Print is the place to go when you need quick, good quality printing done. Karen has been a huge help whether it be helping me decide on the best printing for my needs or getting a last minute order in. They are so quick on responses and you never even have to pick up the phone to get in touch with them. A few hours of emails back and fourth and you have what you need in production. I couldn't imagine a greater printing source. Thanks Big City, you rock!

Daniella Gilmartin
Art Space

Big City Printing and especially Karen are great to work with and they do quality work. When I first started at the Sons of Italy, there was no one in the office to assist me where to go to have any printing done. I located Karen's number and she had copies of all the jobs ordered by us. It has made my job so much easier and Karen has 'saved the day' many times for us! I wouldn't go anywhere else.

Arlene Nunziati, State Recording Secretary, Office Manager
Grand Lodge of California
Order Sons of Italy in California

Big City Design & Print is a division of Big City Business Forms, Inc.